Dotin - 25-person team, 100+ tech teams org-wide

Enterprise AI Adoption Operating Foundation

A bounded enterprise transformation case study on team structure, independent CI/CD, workshops, and delivery practices that support reliable technology adoption.

Problem, role, and approach

Problem
A struggling 25-person development team missed sprint goals, and the wider organization had near-zero retrospective participation.
Role
Agile Coach, Scrum Master, and Product Owner leading a SAFe transformation across 100+ teams.
Approach
Restructured the core team into four focused product teams with independent CI/CD pipelines, then ran 150+ hours of targeted workshops across the organization.

Decisions

  • Restructured one 25-person team into four focused product teams.
  • Established independent CI/CD pipelines for the product teams.
  • Used targeted workshops to expand the operating practices across the organization.

Architecture

  • Four focused product teams with independent delivery pipelines.
  • An organization-wide workshop program spanning 100+ technology teams.

Evaluation

  • Tracked sprint goal completion, stakeholder satisfaction, and retrospective participation.

Failure modes

  • The original team structure missed sprint goals.
  • Retrospective participation was 3% before the transformation.

Tradeoffs

  • Splitting the team increased structural boundaries while creating clearer product focus and independent delivery.

Evidence

  • Sprint goal completion raised to 86%.
  • Stakeholder satisfaction increased by 65%.
  • Retrospective participation rose from 3% to 96.5% in six months.

Employer value

Evidence of the organizational design and delivery leadership needed before an enterprise can adopt complex technology, including AI, reliably.